Intro

We want you to experience university life to the full, so the support we offer is aimed at helping you reach your potential. 

Whether it is practical, personal or study support that you need, help is available and easily accessible.

If you have any questions or need support please contact the Student Services helpdesk by phone or email:

Visit The Student Hub, the one-stop place where you can access all of our Student Services support online, 24/7, via laptop or mobile device.

How can we help?

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Employability services

We can help you find a part time job during your studies, a placement as part of your degree or a full time graduate role.

We offer masterclasses to help you tailor your CV or refine your interview skills.

You can get specialist careers advice to help you decide what you want to do when you graduate.

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Counselling

If you are struggling with your emotional or mental health, the Counselling Service is here for you.

Two students studying together in the Paul Hamlyn Library.

Disability support

We want all students to have equal access to their course and the facilities at UWL. We can provide confidential, specialist advice to help address any physical, study or communication barriers you may find in the university environment.

Find out how our library can support you on our library services for disabled students page and learn more about access arrangements on campus via the AccessAble website.

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Extensions and mitigating circumstances

We offer a lot of support to help you meet your full potential and why we have been listening to you about what we can do to improve our processes around deadlines.

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Mental health

Prioritising your mental health is crucial for achieving success and the Wellbeing team are here to help you deal with any health-related issues.

A group of students working together with notepads and laptops visible.

Money advice

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Report + support

The University of West London is committed to promoting and providing a safe and supportive environment for all students and staff. We take reports of bullying and harassment, discrimination, hate crime or abuse/sexual misconduct seriously.

Our online Report + Support tool enables anyone to report concerns anonymously and or receive support from an adviser. This site has been created to provide information and resources about various forms of harassment and abuse.

Report and Support cannot provide an immediate response to urgent concerns or ongoing incidents. If there is an immediate risk of serious harm to you or anyone else please call the emergency services on 999.

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Study support

Discover a range of ways to help you get the most from your studies. From our daily, confidential, drop-in support service, our range of academic skills masterclasses to refine your essay writing or presenting skills, to our Peer Mentoring Service so you can connect with other students who can support you and share their experiences.

International students on Tower Bridge

Visas and immigration

The Student Advice team has specialist international student advisers who provide free and confidential advice and support to prospective and current international students at UWL on visa and immigration-related matters.

Prepare to study

  • Current students

    We have a dedicated support network on hand to help you throughout your student journey. From our student services, personal tutors, to our Study Support team and Students’ Union.

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  • Information for new students

    Everything you need to know ahead of your arrival at UWL including when you will get your joining instructions, enrolment and induction, logging into our IT systems and getting your student ID.

    Two students socialising in the memorial garden whilst sat on a bench.
  • Information for returning students

    Get prepared for the new academic year with many resources to help you get back into “study mode” after the summer as a returning student and hit the ground running when your classes start.

    A group of students smiling and socialising in Heartspace.

FAQs