Library Services information literacy policy
policy info
- Authored by: Library Services, Information Literacy group
- Originally approved at: Learning, Teaching and Assessment Committee, 24 May 2017
- Current version approved by: UWL Education Committee, 24 May 2023
- Version 4: April 2023
Library Services: Information literacy policy
Statement of intent
UWL Library Services is committed to developing increased knowledge of critical information literacy in the academic community. As part of this we are committed to developing and embedding critical information literacy within all aspects of our professional practice, especially in our teaching across all academic levels. Our information literacy teaching will continue to involve approaches and interventions which focus on the development, enrichment and empowerment of lifelong learners and engaged citizens.
What is critical information literacy?
The critically information literate person can find, evaluate and make balanced judgements about information and use it with an awareness of the significance of its social, political and economic origins, to increase their understanding, competency, expertise, autonomy and creativity.
Learning: Critically information literate learners have the skills and tools to engage with information landscapes through an awareness of origins, significance and value. Gaining in confidence and understanding, they begin to develop a self-directed approach to their studies and become more aware of current patterns of inequality.
Teaching: Critically information literate teachers are highly aware of contemporary issues, societal power structures and knowledge in their area of expertise and therefore are better able to develop challenging, inclusive and creative teaching which recognises the need for, and supports, the development of information literacy in their students’ learning.
Research: Critically information literate researchers can evaluate and select from the research evidence landscape with an understanding of the nature, value, origins of and absences in that evidence. They are more fully engaged with current knowledge and so can effectively recognise the direction of future research and how, and in what context, they might make an impactful contribution.
In the workplace: The critically information literate person has a greater ability to grasp the origins, contexts and meaning of the relevant information landscapes whose critical evaluation and application is necessary to fulfil a range of roles in the workplace, including informing and supporting others, fulfilling key aims and developing strategy (Cheuk, 2017; Forster, 2017).
As a citizen: Critically information literate citizens can critically judge information and its sources to make ethically and socially aware decisions that enable them to engage fully in democratic life and society (Coonan et al, 2018).
The value of information literacy development for UWL
Information literacy is a key attribute in effective teaching and learning, research, workplace functionality and empowered citizenship (Bruce, 2008; Forster, 2015; Coonan et al, 2018) and maps to the University's Graduate Attributes (UWL, 2015). Its ‘critical’ form is essential for the increasing awareness of those cultural and institutional factors which influence and limit equality, diversity and inclusion.
Library Services see information literacy as part of the University’s drive to increase engagement, continuation and progression of students. Information literacy skills contribute to the student engaging with their subject knowledge, aid in their understanding, help to increase confidence and enable them to succeed in their endeavours. The skills can be understood and applied best when taught in a subject discipline.
It also contributes to a student’s understanding of academic integrity and supports them in conducting their research and studies in an ethical, honest and responsible way.
Information literacy knowledge and skills develop throughout education and into the world of work. People face an ever increasing amount of information both in their disciplines and the wider world; these lifelong learning skills give the opportunity to understand disciplines and build on the work of others to generate new and creative contributions and ideas. This is especially the case as we consider the evolving information landscape, including generative AI technology.
For information literacy skills training to be effective, recognition of a person’s current competencies and the context they are working in (level, subject etc) is a crucial starting point. As a career university, UWL needs to ensure that the skills are shown as relevant to both study and employment. The diversity of subject areas taught and researched at UWL also means that staff and students will require varied information sources, evaluation techniques and approaches. Our implementation of this information literacy policy will ensure that these factors form part of our planning and delivery.
This policy responds to the needs set out in the UWL Learning, Teaching and Assessment Strategy 2018-2023 (UWL, 2018), UWL Employability Statement (2021a) and UWL Research and Scholarship Strategy (2021b), 2021-2025.
The policy also responds to the information literacy requirements of professional accrediting societies.
Integrating information literacy development interventions
Library Services works closely with the schools/colleges, IT Services, CELT and the Study Support team to ensure that there is a coordinated approach to academic skills. Information literacy should not be seen in isolation but instead integrated within the curriculum requiring close working with the module/course team. The skills learnt should help fulfil the learning objectives of the module and be as closely aligned to the subject content of the module as possible.
The method of delivery of the skills will vary across courses and be dependent on the best way to embed the skills for the subject area and engage students within the discipline. This could be a lecture/tutorial method, tutorial only, embedded video followed by Q&A session or a series of lectures and/or tutorials/labs. Information literacy should also not be seen as only relevant to students; Library Services is committed to 'teaching the teacher' and researcher to make sure that they are up to date on the relevant skills to support them in their teaching as well as in their research.
It is pivotal that all students and staff have the same opportunities to develop information literacy skills. The methods used to do this will be tailored to each subject area and level, but the policy aims to ensure equality for all.
Information literacy is a collaboration between librarians and academic staff who each bring unique knowledge and experience. Members of the library team research and publish on the role of information literacy in professional and educational settings and provide practical pedagogical knowledge about the importance of evaluating information, accessing, and synthesising content and critical reading of diverse information sources. Academic staff can provide that deep subject knowledge and the context needed to make sure that the information literacy skills are tailored correctly for students' academic and future professional needs.
Objectives
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Campus based students will be provided with information literacy embedded into their curriculum at all levels.
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Research students will be offered an induction at the beginning of their research studies and follow up guidance.
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Academic staff will be offered 1-2-1 meetings and workshops to enhance their information literacy skills which will be supplemented with regular communication about other opportunities to keep abreast in this area.
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All support/professional staff in the University will have the opportunity to develop their information literacy skills and be able to book 1-2-1 meetings with assistant librarians.
Implementation
Library Services will implement this Information Literacy policy through the following methods, all of which will take into consideration different starting points and preferences:
Induction: Students, researchers and staff will be offered an induction to the library.
Embedded interventions in modules: The subject librarian will work with the module leader to ensure that the embedded information literacy interventions in modules will be timed to ensure that they are relevant to the work that the students are completing and focused on their needs. These interventions will be synchronous or asynchronous, the former taking place in the scheduled timetable either in the lecture or workshop/studio/tutorial slot. Where possible, there will be multiple interventions in the module and formative or summative activities will be created to help embed the skills being developed.
Course development: At the development stage of a new course, through major/minor amendments or through the re-approval process, the subject librarian will work with the course team to ensure that information literacy skills are embedded into the course at the relevant levels.
Online tutorials and guides: These will be available via the library website and/or embedded into the VLE to offer students additional ways of accessing information literacy training. They will also allow students to further review material which has been covered in a class. When appropriate, they will be offered and applied as ‘Investigate’ resources within the context of the Flex pedagogy or similar pedagogies, and the subject librarian will provide appropriate support as needed. Guides will also be available to help research staff and students make the best use of information resources.
Individual appointments: All staff and students can book an appointment with their subject librarian/assistant librarian to have additional support in understanding the resource landscape and the principles and practicalities of finding and using information for their purposes.
Alumni: Alumni with a valid alumni card can also book an appointment with a member of the Academic Support team for assistance in location of relevant available information.
Monitoring the success of this policy
How information literacy development can be identified
The success of this policy will be demonstrated by students exhibiting a deeper understanding of their information landscape (Lloyd, 2010) and ability to engage with it effectively. This will be demonstrated in an increase in the range and appropriate use of information sources used in their academic work demonstrating their skills in searching, sourcing and critically evaluating sources. Potential indicators include richer and more focused reference lists and oral reference to richer and more focussed references in Q&A discussions with academic staff and fellow students. In addition, the success will be shown in a growth in student’s confidence in their knowledge of information skills, evaluation and critical thinking.
How we will monitor this
We will monitor this by examining a snapshot of students’ work (anonymously) at the beginning of their course and their final year to measure the growth in their use of information. In addition, we will measure the confidence level of students as they progress through their course.
The success will also be shown by an increase in the quantity of students and staff being taught in information literacy skills.
Report on progress to the wider University
Library Services Information Literacy group will report to the Library Management team each semester to record progress in the implementation of the policy. The group will also update the team on best practice around information literacy and recommendations for future developments.
Annually, the Library will report to the University on progress against our KPIs which includes a KPI on information literacy (Objective 1 of this policy).
Responding to Evidence and Feedback
As teaching and learning approaches change, librarians will amend their teaching of information literacy to ensure they are following best practice. These changes will be in consultation with their academic and librarian colleagues, both at UWL and in the wider profession.
References
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References
Bruce, C. (2008) Informed Learning. Chicago: Association of College and Research Libraries.
Cheuk, B. (2017) ‘The ‘hidden’ value of information literacy in the workplace context: how to unlock and create value’, in Forster, M. (ed.) Information Literacy in the Workplace, London: Facet, pp.131-148.
Coonan, E. et al. (2018) CILIP definition of information literacy. (Accessed: 4 June 2018)
Forster, M. (2015) ‘Refining the definition of information literacy: the experience of contextual knowledge creation’, Journal of Information Literacy, 9(1), pp.62-73.
Forster, M. (2017) 'Information literacy and the personal dimension: team players, empowered clients and career development', in Forster, M. (ed.) Information literacy in the Workplace, London: Facet, pp.29-40.
Lloyd, A. (2010) Information literacy landscapes: Information literacy in education, workplace and everyday contexts. London: Elsevier.
UWL (2015) UWL Graduate Attributes. (Accessed: 9 May 2023)
UWL (2018) Learning, Teaching and Assessment Strategy 2018-2023. (Accessed: 9 May 2023)
UWL (2021a) Employability statement. (Accessed: 9 May 2023)
UWL (2021b) Research and Scholarship Strategy 2021-2025. (Accessed: 9 May 2023)