Woman talking to a counsellor

Welfare support

Welfare support

Safe, supportive, impartial, confidential.

We are here to support you with any personal or emotional problems.

For urgent support outside these hours please contact:

  • The Samaritans - 116 123
  • NHS Direct - 111
  • Emergency services - Fire, Police or Ambulance - 999

 

How we can help

The Welfare Team offers a safe and welcoming service to any student who is in crisis and feels they can't cope.

You may be feeling low, anxious, home-sick or just struggling - no matter what the problem is the Welfare Team will listen, without judging, and help you manage.

I don’t know what I would have done or where I would have ended up being if it wasn’t for the guidance of the welfare team, I am forever grateful and cannot thank you guys enough for helping me push through.

What issues can I get help with?

We can provide impartial advice, support and information to you on a wide range of issues including:

  • personal relationships

  • stress (personal or study related)

  • sexual violence

  • conflict

  • homelessness

  • abuse

I didn’t come in with much hope but after I left the room, I left with a lot of knowledge and, most importantly, my mind was a little bit at peace knowing I had the right support.

Togetherall

A woman with a notepad and pen comforts another woman, they are both sitting at a desk

The University is now offering free access to Togetherall – a new service that provides resources, courses, and a safe peer-to-peer platform to enable our community to get support and feel better.

Sign up to Togetherall for free using your UWL email address and get 24/7 anonymous online support.

Sign up

Report + Support

A picture of a woman from the neck down sitting with her hands in her lap. She is talking to a therapist out of shot

The University of West London is committed to promoting and providing a safe and supportive environment for all students and staff. We take reports of bullying and harassment, discrimination, hate crime or abuse/sexual misconduct seriously.

Our online Report and Support tool enables anyone to report concerns anonymously and or receive support from an adviser. This site has been created to provide information and resources around various forms of harassment and abuse.

Report and Support cannot provide an immediate response to urgent concerns or ongoing incidents. If there is an immediate risk of serious harm to you or anyone else please call the emergency services on 999.

Learn More

Contact us

If you have any questions or need support please contact the Student Services helpdesk by phone or email in the first instance:

The Student Hub is the one-stop place where you can access all of our Student Services support online, 24/7, via laptop or mobile device.

Visit studenthub.uwl.ac.uk to take control and get the support you deserve.