Alexandros Paraskevas

Professor Alexandros Paraskevas

Chair in Hospitality Management
Director of ICHARM
Doctoral Programmes Lead
London Geller College of Hospitality and Tourism
alexandros.paraskevas@uwl.ac.uk

Alexandros Paraskevas joined UWL in 2014 as a professor in Strategic Risk Management. He is the Director of the International Centre of Hospitality and Aviation Resilience Management (ICHARM) and the LGCHT doctoral programmes’ lead.

His hospitality industry background includes internal auditing and operations management positions for over 12 years with Marriott and Starwood. His academic background includes 14 years of service at the Oxford School of Hospitality Management (Oxford Brookes University).

Alexandros researches the governance and management of risks/crises both in an organisational and tourism destination context. A visiting scholar in Austria, Finland, Hong Kong, Mexico, Spain and Taiwan, he has worked with governments and tourism professionals on safety and security issues and on crisis communications strategies. He has led numerous hotel industry projects in the areas of risk, crisis, disaster management and business continuity and authored academic articles and book chapters in these topics.

  • Qualifications

    BA Business Administration - Accounting and Auditing (Athens University of Economics), MSc International Hospitality Management (Sheffield Hallam University), PhD Crisis Management (Oxford Brookes University), PCertTHE

  • Memberships

    American Society of Industrial Security (ASIS)
    Association of Insurance and Risk Managers in Commerce (AIRMIC)
    Council for Hospitality Management Education (CHME)
    International Council on Hotel
    Restaurant and Institutional Education (ICHRIE)
    Association for Tourism in Higher Education (ATHE)
    Pacific Asia Travel Association (PATA)

Research

  • Research and publications

    Journal Articles

    Muecklich, N., Sikora, I., Paraskevas, A., and Padhra, A. (2023) "Safety and reliability in aviation – A systematic scoping review of normal accident theory, high-reliability theory, and resilience engineering in aviation", Vol. 162, https://doi.org/10.1016/j.ssci.2023.106097   

    Paraskevas, A., Pantelidis, I., and Ludlow, J. (2022). Duty of Care for Business Travel:   

    How do Employers Assess and Manage Business Travel Risk? International Journal of Contemporary Hospitality Management, https://doi.org/10.1108/IJCHM-09-2021-1178  

    Paraskevas, A., Brookes, M., and Altinay, L. (2019), Global refugee crisis and the service industries, The Service Industries Journal, 39 (9–10) pp. 663-667  

    Paraskevas, A. and Quek, M. (2019). When Castro seized the Hilton: Risk and crisis management lessons from the past. Tourism Management. 70, pp. 419-429  

    Zhang, N., Paraskevas, A. and Altinay, L., (2019), Factors that shape a hotel company’s risk appetite. International Journal of Hospitality Management, 77, pp.217-225. https://doi.org/10.1016/j.ijhm.2018.07.001  

    Paraskevas, A. and Brookes, M. (2018) Human Trafficking in Hotels: An ‘Invisible’ Threat for a Vulnerable Industry. International Journal of Contemporary Hospitality Management. 30(3), pp. 1996-2014  

    Paraskevas, A. and Brookes, M. (2018) Nodes, Guardians and Signs: Raising Barriers to Human Trafficking in the Tourism Industry. Tourism Management, 67 (2), Volume pp. 147–156  

    Gannon, J. and Paraskevas, A. (2017). In the Line of Fire: Towards a Model of Human Resources Protection and Support in International Hostile Environments International Journal of Human Resources Management, 30(11), pp. 1737-1768 - http://dx.doi.org/10.1080/09585192.2017.1322122 

    Books

    Ghaderi, Z. and Paraskevas, A. (2021). Organizational Learning in Hospitality and Tourism Crisis Management, De Gruyter Publishing, ISBN: 978-3-11-067907-6 

    Mitleton-Kelly, E., Paraskevas, A. and Day, C. (2018), Handbook of Research Methods in Complexity Science, Edward Elgar Publishing, ISBN: 978-1-78536-441-9. 

    Altinay, L., Paraskevas. A. and Jang, S. (2016), Planning Research in Hospitality and Tourism, 2nd edition, London: Routledge, ISBN: 978-0-7506-8110-0. 

    Book Chapters

    Paraskevas A. (2022). Entries on ‘Cyberattacks’; ‘Cyber Threat Actors’; ‘Trafficking in Human Beings’; ‘Risk Management’; ‘Risk Treatment Strategies’ and ‘Crisis Management’, in: D. Buhalis, (ed), Encyclopedia of Tourism Management and Marketing Edward Elgar Publishing, Cheltenham. ISBN: 978-1-80037-747-9 

    Paraskevas, A. (2020). “Human Trafficking and Modern Slavery in Europe’s hotels” In: C. Lashley (Ed). Slavery and Liberation in hotels restaurants and bars, Oxford: Routledge ISBN: 978-0367424664 

    Paraskevas, A. (2020). “Cybersecurity in Travel and Tourism: A Risk-based Approach”, in Xiang, Z., Fuchs, M., Gretzel, U. and Höpken, W. (eds) Handbook of e-Tourism, Cham: Springer Nature Switzerland AG, ISBN 978-3-030-05324-6, DOI: https://doi.org/10.1007/978-3-030-05324-6  

    Harrington R.J., Ottenbacher M.C., von Freyberg, B., Paraskevas, A and Schmidt L. (2020). “Interpreting Relationships among Oktoberfest Tourists’ Experiences and Perceived Value, Overall Satisfaction and Loyalty Behaviors for Better Marketing Strategy Decisions”, in S.K. Dixit (Ed), The Routledge Handbook of Tourism Experience Management and Marketing, ISBN: 978-0-367-196783. 

  • Conferences

    Paraskevas, A. (2019). Towards a risk management framework that ensures duty of care for international business travellers, APacCHRIE & EuroCHRIE 2019 Joint Conference cum 4th Global Tourism & Hospitality Conference, Hong Kong, China, May 22-25.

    Paraskevas, A. and Brookes, M. (2018), The Long Way Back to Society: Is There a Role for the Hospitality Industry in the Re-integration of Human Trafficking Survivors? APacCHRIE 2018, Guangzhou, China, June 1-3.

    Paraskevas, A. (2018). Researching Human Trafficking in the European Hotel Sector Academy of International Hospitality Research Annual Conference 2018, NHL Stenden University of Applied Sciences, Leeuwarden, The Netherlands, March 27-28.

    Paraskevas, A., Brookes, M. and Roper, A. (2016), What Goes Well in Hospitality? First Steps of the Modern Slavery Act in the UK hospitality Sector presented at the EuroCHRIE 2016 Conference, Budapest, Hungary, October 26-28.

    Paraskevas, A., Brookes, M. and Roper, A. (2016), Combating Human Trafficking in the Hotel Industry presented at the APacCHRIE 2016 Conference, Bangkok, Thailand, May 20-23.

  • Research degree supervision

    Principal Supervisor:

    • “Responsible Value Chains for Foodservice” (Peter Cross, University of West London) 

    • “Are smart technologies capable of enhancing the digital retail shopping experience: a study in the context of airports?” (Zain Rasab, University of West London) 

    • “Cognitive legitimacy, socio-political legitimacy, status, and reputation: Using airports as the contextual basis for developing a new social construction of corporate reputation” (Forough Jonghani, University of West London) 

    • “Gender Inequality in Male-dominated Professions: Women’s Work Experience in the Hospitality Sector, Coping Strategies and Possible Interventions” (Jin Cao, University of West London) 

    • “Exploring Corporate Social Advocacy and developing an Evaluation Framework for the Authenticity of the Claims for a Trans-Inclusive Workplace in the Hospitality Industry” (Zed Karoui, University of West London) 

    • “Tourism Destination Challenges of Public-Private-Partnerships for E-Health Provision to Elderly Tourists” (Aoranich Saleewong, University of West London) 

    • “Establishing a Curriculum Evaluation Framework for Aviation Curricula in Higher Education” (James Edmunds, University of West London)   

    Second Supervisor:

    • “Exploring the acceptance and the use of smart technologies by senior tourists and the implementation of smart technologies by smart tourism destinations” (Nikia Hatami, University of West London)  

    • “Navigating the Safety Space of Resource Management for Secondary Sub-Systems in High Reliability Organisations: An Application to Aviation Ground Operations” (Nadine Mueklich, University of West London) 

    • “Commercial Pilot’s Visual Disorientation: A Study of Factors Causing Black Hole Illusion in a Realistic Cockpit Simulation” (Felix Teifer, University of West London) 

    • “Translating Geopolitical Risk to the Corporate Context: Addressing the Prevailing Disconnect between Theory and Practice” (Hagai Segal, University of West London) 

    Completions:

    • “A Grounded Theory of Affiliate Marketing Performance Measurement in Tourism and Hospitality” (Anastasia Mariussen Oxford Brookes University – 2012) 

    • “The Measurement of Congruence between Corporate Identity and Corporate Reputation” (Simona Nita, Oxford Brookes University - 2015) 

    • “Factors that Shape an Organisation’s Risk Appetite: Insights from the International Hotel Industry” (Nathan Zhang, Oxford Brookes University – 2016) 

    • “Challenges in Aviation Governance: Implementation of Single European Sky and EU Emissions Trading” (Marina Efthimiadou, University of West London – 2016) 

    • “Political risks and international expansion decision making in the hospitality industry: an exposure optimisation approach” (Pathaithip Gun-Ari, Oxford Brookes University - 2020). 

    • “Corporate Boards at the Edge of Chaos: Shareholder Activism from a Complexity Theory Lens” (Thomas Kyritsis, University of West London – 2020) 

    • “Making sense of strategizing: The process and practice of participation during strategy formulation” (Ashley Garlick, University of West London - 2021) 

    • “Under what conditions can air transportation public service obligation subsidies become a successful investment in peripheral development? A multiple case investigation in the UK” (Damian Devlin, University of West London – 2021) 

    • “Exploring the Non-Complaining Intention and Behaviour of Dissatisfied Customers: An Extended Reasoned Action Approach” (Sherine Kwok, University of West London – 2021) 

    • “Celebrity Chefs and the Social Construction of Taste in Contemporary British Society” (Ariane Lengyel, University of West London – 2022) 

Courses taught on