Dr Tracey Worth at a lecturn wearing red robes and speaking into a microphone.

Dr Tracey Worth

Course Lead
London Geller College of Hospitality and Tourism

Dr Tracey Worth is an expert in express final mile logistics who has worked with organisations including Transport for London (TfL), CitySprint and Abacus Express Leeds. Tracey joined the Women's Royal Army Corps and, on retiring from the Royal Logistics Corps, went on to work in senior roles in northern courier and warehouse companies including Abacus Express Leeds. In the early 1990s, she was appointed chairman of the National Courier Association.

Tracey held a senior role with Security Despatch (today CitySprint) in the City of London, and a postgraduate MBA followed from London Guildhall in 1998. She was elected a fellow of the Chartered Institute of Logistics and Transport (CILT) and appointed secretary (CEO) of the Institute of Couriers (IoC) by Viscount, Lord Falkland, working closely with the vice presidents, former transport ministers Steven Norris, David Jamieson and Sir John Hayes. Within the IoC, Tracey is responsible for stakeholder decisions in transport. Tracey worked with TfL on the Olympic road access and final mile solutions for the London 2012 games, later working with Transport for West Midlands on road access for the 2022 Commonwealth Games. She also advises on home shopping delivery access issues in the City of London.

Tracey is a visiting Professor of Logistics to the London Metropolitan University, (Guildhall), a logistics lecturer at Sheffield Hallam University, and an active author of published academic papers in final mile logistics.

  • Qualifications

    • PhD Express Delivery (Sheffield Hallam University) – 2022
    • MBA (London Guildhall University) – 1998
  • Memberships

    Institute of Couriers
    Chartered Institute of Logistics and Transport

Research

  • Research and publications

    Worth, T. (2022). Service Supply Chain Resilience: An Integrated Framework with Social-Ecological and Engineering Perspectives. International Journal of Operations and Prod Management, Emerald Publication.

    Worth, T. (2021). Understanding customers' adoption of express delivery service for last-mile delivery in the UK.
    International Journal of Logistics Research Applications. Taylor Francis.