Study guide

This guide brings together information, support and guidance for your academic studies to supplement the information you receive within your modules. Each section is devoted to different areas to support your educational development.

The digital library

The digital library is open 24/7 all year round, giving you access to your e-books, journals, databases and specialist sources.

  • Make the most of e-books

    You can read ebooks online by clicking on the ‘Access’ link in LibSearch.

    Once the ebook is open on your screen, you can browse through the table of contents or search within the ebook.

    Some e-books have a reservation system. You will need to join the queue for these books and you will receive an email as soon as the e-book is available.

    Watch this video LibSearch - Books and E-books on our Youtube channel to find out how to access eBooks via LibSearch. 

  • Check out your subject guide

    There is an online guide. which brings together the key digital resources and information to support you in your studies for each major subject at the University.

    Find your subject guide.

    Watch this 'Subject Guides' video for an overview of the library subject guides.

  • Complete the digital library activities

    To make the most of the digital library, make sure to complete these bespoke exercises designed specifically for your School or College. They will help you to understand how to access ebooks, exploit databases and discover resources searching LibSearch.

  • Access Perlego

    One million ebooks are available to read via the Perlego ebook collection. The collection includes academic books as well as fiction books. Access is via your normal UWL student number and password. 

    Find out more details about Perlego ebook collection and access your account.

Library chat

Library chat

Our online Library chat is available 24/7 every day, so there will always be someone available for you to ask a question.

IT Services

The IT service desk is available 24 hours a day, seven days a week. Should you require any IT assistance you can contact IT via email at itservicedesk@uwl.ac.uk or by phone: 0300 111 4895.

Student Experience Team

The Student Experience team will be working Monday to Friday, 9am to 5pm, throughout the winter break. You can contact them via student.experience@uwl.ac.uk.

Support for your studies

We want to make sure that you have everything you need to continue to study during your winter break. Remember to register for our study skills one day workshops.

Use this page to find resources that will help with the different aspects of your studies: 

Study support

A female student wearing a green jumper and glasses is studying with books

Managing your time

Good time management skills are an essential skill to develop in order to manage larger projects or assignments as well as multiple deadlines.


The Macmillan Skills4Study Time Management module contains a range of videos, instructions, activities, and examples to help you develop this skill. You may also wish to go to Blackboard online to revisit the "Studying Online" Blackboard module, which covers both time management and guidance on effectively studying from home and online.

student in library

Completing assignments

As part of your degree, you will be asked to complete assignments. These may be essays, presentations, group presentations or projects just to name a few.

Depending on the format, you will require different skills or techniques to succeed. The Macmillan Skills4Study resource contains modules specifically tailored towards different types of assignments, such as the 'Groupwork and Presentations' or 'Writing Skills' modules.


If you feel that you are not a confident user of the computer software you need to complete the assignment (such as Microsoft Word or Powerpoint), the tutorials available on LinkedIn Learning can be a real life-saver.

Improve your writing skills

Academic writing can be very challenging. We have a range of support available to help you develop this skill. Our Study Support page features many links to guides and support for developing skills (including our study skills workshops). You can also find further support by attending one of our online events

A man working at a laptop in a home study

Preparing for exams

Having to prepare for exams can be very stressful. We have some tried and tested guidance to help you with your revision so you can sit your exams with confidence.

Colleagues gather around a table for a business meeting

Develop your employability

The Careers team are here to help you achieve your career aspirations with help every step of the way. We will help you explore, plan, apply and succeed. 

View the wide range of webinars and masterclasses available from employers and the team on the Student Hub. From here you can book to attend a live event or ask to get the recording to listen to later. 

Book an appointment with your career's consultant, explore options and make a plan; from setting up your own business, to post graduate study or applying for a graduate scheme.  Appointments are bookable on the Student Hub and are available Monday to Saturday. 

On the Student Hub you can also see all our latest job vacancies and opportunities for both full and part time work. The team are happy to help with applications for these positions, including improving your CV and preparing for interviews. 

Looking after yourself

We support all students with any personal or emotional problems in a safe, supportive, impartial and confidential environment.

Looking after yourself

A woman with a notepad and pen comforts another woman, they are both sitting at a desk

Togetherall

The University is now offering free access to Togetherall – a new service that provides resources, courses, and a safe peer-to-peer platform to enable our community to get support and feel better.

Sign up to Togetherall for free using your UWL email address and get 24/7 anonymous online support.

A group of students wearing black t shirts showing they work for the Students' Union

UWL Students' Union

If you’d like to get in contact with the UWLSU Advice Team, you can email su.advice@uwl.ac.uk  

The Students’ Union has collated some useful information, resources and activities to support your mental health and keep you connected over the winter break.

You can contact the Students' Union for support on uwl.su@uwl.ac.uk

Support contacts

Who to contact if you need support

For any urgent issues, seek support through your GP or the NHS helpline on 111. Find out how to register with a GP if you haven’t already. 

In an emergency, contact the emergency services or visit your nearest A&E

Other ways to access support

  • West London NHS Trust's 24 hour mental health support line

    You can call the support line in a mental health crisis or emergency on 0300 1234 344. 

     

  • Samaritans

    The Samaritans is a charity aimed at provided emotional support. 

    Their helplines are open 24 hours a day, 7 days a week and you can call them on 116 123. 

    You can also email them: jo@samaritans.org

  • Maytree (suicide sanctuary)

    Maytree is a residential respite centre for people who are feeling suicidal.

    If you are feeling unsafe you may have the option of going to stay in a ‘safe house’ for up to 5 days. This is usually arranged after a telephone assessment.

    Call on 020 7263 7070. 

  • The Listening Place

    The Listening Place is a free and confidential service for people experiencing suicidal thoughts.

    They offer face-to-face support by trained volunteers from 9am to 9pm seven days a week in London.

    Due to Covid-19 restrictions, they are currently using telephone appointments. 

     

  • Student Space

    Student Space offers dedicated support services for students by phone, webchat, email or text.

    Visit their website to find out how to contact them.

  • HOPELINEUK

    HOPELINEUK offers support for students under the age of 35 who are experiencing thoughts of suicide or anyone supporting someone experiencing thoughts of suicide.

    Contact details:

    • Call: 0800 068 4141
    • Text: 07860039967
    • Email: pat@papyrus-uk.org

    They are open 9am - midnight every day of the year.

Contact Us

If you have any questions or need support please contact the Student Services helpdesk by phone or email in the first instance:

The Student Hub is the one-stop place where you can access all of our Student Services support online, 24/7, via laptop or mobile device.

Email studenthub.uwl.ac.uk to take control and get the support you deserve.