Intro

Welcome to the UWL community, made up of supporting, enthusiastic, and considerate staff and students.

We are committed to delivering the best student experience, and this means ensuring all students are valued, celebrated, and respected. Over the next few weeks, you will hear about UWL expectations and policies that aim to keep all students and staff safe and feeling part of the community.

The message will include topics such as; using social media safely, treating people with empathy, cooperating and assisting each other, why consent is always important, and other key aspects of life at university. It is important you engage with these activities and resources, so that all staff and students can feel confident as part of the UWL community.

Please take the time to read the UWL Student Code of Conduct that sets out the standards of behaviour expected, complaint procedures, and disciplinary regulations. Policies are also updated in line with government guidelines, the office for students, and the sector to ensure they are up to date.

More information

  • Resources

    The resources we will be using are :

    Skills for Study  

    • This electronic resource has been designed specifically for Higher Education and gives you access to videos and exercises to help you develop your academic skills. It allows you to track your progress so you can use this platform throughout the year to enhance your academic skills profile.  Find out more via the skills for study website.

    LinkedIn Learning  

    • This platform allows you to engage in self-study on a wide range of professional and academic  skills. It also allows you to track your progress, and the platform will recommend other  resources you may find useful based on the training you have engaged with.  Find out more via the LinkedIn Learning website.

     Workshops  

    • There will be workshops taking place throughout this period tailored to study skills topics. But don’t worry if you can’t attend – these workshops are also run throughout the year. Visit our Study Support page for more information.

Student stories

Our vloggers are current students or alumni who want to share their experiences and offer tips and advice on all aspects of preparing for life as a student and settling into university.

Want to get involved? Visit our student vlogs page to find out more.

Student news

Get in touch

If you ever want support, we want you to feel able to talk to someone, here are some recommended ways of reaching out

  • Report and support

    Our new process allows your to report anonymously or ask for help from an advisor. Find out more via our Report + Support page.

  • Speak to Student Services

    Student Services will offer appropriate support and help report any issues as appropriate.

    For support, talk to one of our advisors in welfare through the Student Hub, or reach the team on:

    • 02082312313
    • studentwelfare@uwl.ac.uk

    You can also visit the support services desk on campus Monday to Friday 9am-5pm.

  • 'How to Uni'

    ‘How to Uni’ is a student led support group. It aims to help students through support and discussions about any issues.

  • Contact security

    If you ever feel unsafe call security on 0208 231 2001 or in an emergency call the police on 999.

    Students should also make a compliant if appropriate and guidance on how to deal with these issues is set out in the Guidance on Dealing with Unacceptable Behaviour.

  • Student counselling

    We also provide confidential student counselling, which is free and accessible to all students.

  • External support

    To talk to someone out of the university, call Samaritans on 116123, or sign up for free with your UWL account at Togetherall.